Privacy Policy

This Privacy Policy explains how mymultitap ("we", "us", or "our") collects, uses, and shares information when you use our website, mobile app, NFC/QR tag profiles, and related services (the "Service").

Contact: info@mymultitap.com

Account information. When you create an account we collect your name, email address, and a hashed password. We may also store email verification status and account role.

Profile and tag content. Information you choose to put on a tag profile (for example name, photo, contact details, pet or business fields, social links, and theme settings), plus which fields you mark as public.

Usage and security data. When someone taps or scans a tag we may log a hashed IP address, truncated user-agent, device type, and timestamp for security, abuse prevention, and basic scan analytics. We do not store raw IP addresses in scan logs.

Technical data. Session cookies or authentication tokens needed to keep you signed in, plus standard server logs used to operate and protect the Service.

• Create and manage your account and authenticate you
• Host and display the tag profiles you configure
• Send transactional email (for example email verification)
• Provide customer support and respond to requests
• Protect the Service against fraud, abuse, and unauthorized access
• Improve reliability, security, and product features
• Comply with legal obligations

We do not sell your personal information.

Content you mark as public on a tag can be viewed by anyone who taps or scans that tag — no app required. Do not publish information you are not comfortable sharing publicly. For child-related tags, we recommend using a first name and emergency contact only.

We may share information with:

• Service providers who help us host, send email, or operate the Service, under confidentiality obligations
• Legal authorities when required by law or to protect rights, safety, or the integrity of the Service
• Successors in connection with a merger, acquisition, or asset sale, subject to this policy or equivalent protections

Public profile fields are visible to anyone who opens the public tag URL. That is by design of the product.

We keep account and profile data while your account is active. Scan logs and security logs are retained for a limited period needed for security and product metrics, then deleted or aggregated. You may request deletion of your account by contacting us.

We use industry-standard measures such as hashed passwords, encrypted transport (HTTPS), and access controls. No method of transmission or storage is 100% secure; please use a strong unique password.

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, email info@mymultitap.com. We may need to verify your identity before responding.

Accounts are intended for adults. Tag profiles may include limited information about a child (for safety use cases) that an adult account holder chooses to publish. If you believe we have collected information inappropriately, contact us and we will review it promptly.

We may process data in countries other than your own. Where required, we use appropriate safeguards for those transfers.

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Service after an update means you accept the revised policy where permitted by law.